Sooner or later, organisations and companies face tensions. Conflicts between colleagues, stalled communication, teams that no longer collaborate effectively, or complex conversations for which internal support is lacking.

Hoek & Steen supports organisations in dealing with these situations professionally. We do this through targeted training courses and ongoing support on a subscription basis. Practical, independent and with an eye for both the human and business aspects.

Whether it concerns HR, management or an individual employee wishing to discuss a situation: there is always a suitable form of support.

Below you will find all information about the available options.

Training courses focus on strengthening communication skills, conflict management and professional leadership within organisations.

Topics

• Mediation and communication skills
• Communication styles and interaction patterns
• Conflict management and de-escalation
• Professional negotiation
• Leadership in challenging situations

The training courses are practical, interactive and immediately applicable. There are open enrolments as well as tailor-made programmes specifically aligned with the dynamics and objectives of the team or organisation.

This one-day training course is fully tailored to organisations. The training takes place at the client's location or in a pleasant learning environment. The training includes course materials, coffee, tea, water, soft drinks and a snack during the break.

Send us a message via email for more information.

Some situations do not call for a one-off training course, but for a regular external sounding board. Hoek & Steen therefore offers subscription plans for organisations that need continuous support.

A subscription offers:

• A sounding board for HR and management
• Support with sensitive conversations
• Internal mediation in employment conflicts
• Preventive intervention in the event of escalation
• Advice on complex collaboration issues
• Training on demand

The strength of a subscription lies in its accessibility and continuity: readily available, independent and with knowledge of the organisational context.

Our support is aimed at organisations across the board: HR professionals who wish to discuss complex cases or need independent guidance in employment conflicts; directors and managers working on team development, leadership and strategic communication; and organisations that want to offer employees safe and professional conversation support when collaboration is under pressure.

Hoek & Steen combines practical experience in mediation and employment matters with an independent and professional approach. With expertise in both legal and communication matters, the focus is on de-escalation and sustainable solutions, always with an eye for workable relationships within the organisation.

An exploratory conversation provides the opportunity to discuss the situation and needs and jointly determine which form of support is most suitable.